Shipping Policy for Petcati.shop

Last Updated: [10-08-2025 ]

Thank you for shopping at petcati.xyz! We specialize in high-quality cat products to keep your feline friends happy and healthy. Below, you’ll find all the details about our shipping process, delivery times, and policies.

1. Shipping Locations

We currently ship to [list countries or regions you serve, e.g., “the United States, Canada, and the UK”]. If your country is not listed, please contact us at sunilsk2you@gmail.com to inquire about potential future shipping options.

2. Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. You will receive a shipping confirmation email with tracking details once your order is dispatched.

3. Shipping Methods & Delivery Times

We offer the following shipping options (may vary by location):

• Standard Shipping: 5-10 business days

• Express Shipping: 2-5 business days (additional charges apply)

• Free Shipping: Available on orders over [X amount, if applicable]

Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

4. Shipping Costs

Shipping fees are calculated at checkout based on your location, order weight, and selected shipping method. Free shipping may apply to qualifying orders.

5. Order Tracking

Once your order is shipped, you’ll receive a tracking number via email. You can track your package using the carrier’s website (e.g., USPS, FedEx, DHL).

6. International Shipping & Customs

For international orders, customers are responsible for any customs fees, taxes, or import duties imposed by their country. These charges are not included in the order total and must be paid by the recipient upon delivery.

7. Shipping Delays

While we strive to deliver orders on time, factors like weather, holidays, or carrier delays may affect delivery. We appreciate your patience in such cases.

8. Incorrect/Undeliverable Addresses

Please ensure your shipping address is correct at checkout. If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.

9. Lost or Stolen Packages

If your tracking shows “delivered” but you haven’t received your order, please contact your local post office or carrier first. If the issue persists, email us at sunilsk2you@gmail.com, and we’ll assist you.

10. Returns & Refunds

For details on returns or refunds, please see our Return Policy.

Contact Us

For any shipping-related questions, reach out to us at:
📧 Email: sunilsk2you@gmail.com
🌐 Website: petcati.xyz

Thank you for supporting Petcati.shop—we appreciate you and your furry friends! 😺